Service

Service

Service Support

International standard cable solution matching

Based on the market demands of various countries, we provide CAT5e/CAT6/CAT6A/CAT7/ outdoor water-resistant/LSZH low-smoke and halogen-free network cable solutions, which comply with export certification requirements such as CE and RoHS.

  • 1. Cable Parameter & Performance Optimization Guide
    Free test & tuning solutions for cable impedance, crosstalk, attenuation and return loss to fix failed testing and stabilize transmission performance.
  • 2. Custom Network Cable R&D Support
    Customizable wire gauge, jacket color, length packaging and printed logos; tailor-made cables for engineering, security, overseas supermarkets and more.
  • 3. Samples & Test Reports
    Fast sample delivery with factory QC reports and third-party certifications for customs clearance and project bidding.
  • 4. Cabling Technical Support
    Professional advice on cable selection, laying and anti-interference for structured cabling, server room networking and outdoor buried wiring.

After-Sales Support

1. Quality Assurance of Genuine Cables

All the factory-delivered network cables undergo thorough inspections. If there are any original factory quality issues such as broken wires, mixed colors of wire cores, or insufficient meterage, free replacement or refund will be provided.

2: After-sales rapid response channel

24-hour online customer service connection. Through video and images, quickly verify product issues and provide solutions within 24 hours.

Packaging and transportation: by sea, using crates or wooden containers.

We would love to hear from you.

If you’ve got great products your making or looking to work with us then drop us a line.